ESTOH
North America Company Ltd.

Sustainability

We are committed to a management philosophy based on the belief that employees’ physical and mental health and full use of their individuality and abilities will contribute to the development of the company and society as a whole. We will make concerted efforts to become a company where employees can feel fulfilled and happy while actively promoting their health and wellbeing.

Commitment to Quality

We aim to acquire ISO 9001:2015 certification by March 2027. The entire company will work together to provide quality that satisfies customers and promote environmentally conscious business activities.

Efforts to Reduce CO₂

Through our efforts, our company will contribute to the creation of a sustainable society. To achieve carbon neutrality, we will reduce wasted and lost materials along with reducing CO2 emissions.

Business Continuity Plan (BCP)

We will establish Business Continuity Plans (BCPs) with the aim of minimizing the damage caused by natural disasters and to swiftly restore business operations in such events.

Information Security

We recognize that it is our social responsibility to appropriately handle personal information and other information assets in order to protect the value of our stakeholders, including shareholders, employees and business partners.

We also strive to improve information literacy through information security education for all employees.

Compliance

We aim to be a trusted company by complying with laws and regulations as well as upholding corporate ethical guidelines. To this end, we will conduct compliance education for all employees to ensure thorough compliance practices.

Quality Policy

Our company contributes to society by providing a superior quality of product and excellent customer satisfaction.
At ESTOH North America we stand behind our slogan:

“Providing customers Peace of Mind”

At our company, all employees are committed to continuous quality improvement by effectively utilizing quality management best practices to meet customer requirements, contribute to society, and stabilize the business.

1. In accordance with ISO9001:2015 standards, we comply with laws, regulations, and customer requirements, and provide products that earn customer satisfaction and trust.
2. In accordance with ISO9001:2015 standards, we comply with laws, regulations, and customer requirements, and provide products that earn customer satisfaction and trust.
   1. In accordance with ISO9001:2015 standards, we comply with laws, regulations, and customer requirements, and provide products that earn customer satisfaction and trust.
   2. We will continuously improve our controls to create one-of-a-kind products.
   3. We aim to build a manufacturing system with zero process defects.
3. We set quality targets in line with our Quality Policy and periodically review their appropriateness.
4. We evaluate the effectiveness of the quality management system by periodically reviewing information from both inside and outside the company, and strive for continuous improvement.
5. This policy aims to raise awareness and effectively implement our quality management system by educating our employees about the quality policy, and its objectives and targets.

Environmental Policy

Recognizing that conservation of the global environment is the most important issue for all mankind,
our company strives to embody the following slogan:

“Harmony between the Global Environment and Business”

Our company exemplifies this philosophy by participating in the actions below.

1. Complying with environment-related laws, regulations, and other requirements; and striving to prevent environmental pollution by voluntarily establishing our own standards.
2. Recognizing the environmental impacts of our company’s activities, products, and services. we will prioritize the following as part of our company’s environmental management strategy.
   1. Reduction of wasted or lost materials, and other resources
   2. Efficient use of energy
   3. Reduction of waste
3. To promote these activities, we set and implement environmental objectives and targets, and periodically review them.
4. Sharing our philosophy with employees, business partners and the general public for educational purposes.